Lexicon Client Unify Channel Announces New Service

on .

From: CNN Money

Unify, a leading communications software and services firm, today announced Black Box Network Services in North America, Everything Voice in the United Kingdom, and COMNET in Germany as New Way to Work Global Ambassadors of the channel. These Unify partners have created a new business model for how unified communication and collaboration (UCC) products and services are delivered, by selling the New Way to Work—not just the products.

"It's important that we humanize the enterprise by selling solutions based on customer needs and not just the latest technology," said Jon Pritchard, executive vice president of worldwide channels at Unify. "As the market and channel continue to evolve, so must our understanding of buying behavior and the decision-making process. We see our New Way to Work Global Ambassadors of the channel as leaders who are ushering in a new age of how business is conducted, driving new revenue sources and bettering the ecosystem for all involved."

The NW2W Ambassador program honors leaders who have recognized the impact of global work trends on today's business, have prioritized new strategies for communications and collaboration and are successfully navigating the changing technology business landscape to embrace the New Way to Work (#NW2W). These select global NW2W Global Ambassadors of the channel lead the way in understanding the changes in the decision-making process. Traditionally, IT heads played a pivotal role as the unified communication and collaboration decision-makers. However, there has been a shift in the market as innovation and technology have become a priority for all of the C-Suite. Leading channel players are now appealing to the CMO and CIO as they embrace this new market reality. Software-as-a-Solution offerings empower any line of business to leverage technology to make work better for their own teams as well as customers.

Following is a summary of this year's New Way to Work Global Ambassadors of the channel. Black Box Network Services, Everything Voice, and COMNET describe how they are changing the way UCC solutions are sold across the North America, United Kingdom, and Germany markets.

Black Box Network Services (North America)

Black Box is a leading technology solutions provider dedicated to helping customers design, build, manage, and secure their IT infrastructure. Black Box delivers high-value products and services through its global presence and 4,000 team members. A Unify partner for more than 30 years, Black Box was the first Unify partner to deploy OpenScape Voice, and it was the first North American Partner to bring OpenScape Enterprise Express to market. Black Box also provided input on the development of Circuit, Unify's next-gen communication and collaboration platform. In addition to utilizing the latest collaboration tools to enable the NW2W, Black Box focuses on delivering the right solution, on the right wired, Wi-Fi or DAS network, with the right management approach.

"Unify understands that the communication needs of today's workplaces are dynamic and rapidly changing," said Mike Laughlin, Vice President of Strategic Relationships at Black Box. "They continue to innovate and bring new solutions to market. We're thrilled to partner with them to bring the New Way to Work to life, and to be recognized as a Unify global New Way to Work Ambassador."

Everything Voice (UK)

Everything Voice in the United Kingdom has always been a customer focused business that values face-to-face engagement with clients. Everything Voice's employees are mobile "anywhere workers," and often work from the road, working on the road, remotely from a client's office, or even at home. Everything Voice recognized that it had to make a change to drive more effective and efficient communication and collaboration, in order to best serve clients. Everything Voice deployed Circuit by Unify in order to enable this.

"Everything Voice serves the UK SMB market. As an SMB ourselves we understand this market's challenges. We know exactly how Unify can help to address these, enable new ways of working and assure a better work/life integration for SMB employees," said Neil Hutchinson, Director of Business Development at Everything Voice. "Circuit has proven to be an immensely effective collaboration tool. Whether working in the office or on the road our employees are now able to connect with each other and work on projects together in real-time. This flexibility and immediacy has brought incredible agility to our team and business. This is the future of communication, and it is happening right now."

COMNET (Germany)

COMNET enables the New Way to Work with solutions such as Unify Hicom 300, HiPATH Office, OpenScape Office and today OpenScape Voice, OpenScape 4000 and OpenScape Business. Customers for these solutions include organizations in the manufacturing, public sector, hotel business, healthcare, and other industries. "COMNET has enabled organizations to adopt New Way to Work with Unify's solutions for more than 25 years," said Jurgen Tiedemann, Managing Director at COMNET Holding GmbH. "We clearly see a trend toward organizations conducting business internationally, with teams working together via phone, email or videoconference, simultaneously across numerous time zones. The New Way to Work enabled by Unify enables them to overcome barriers associated with time and distance. For me, personally, it is especially impressive how fast an audio conference can be set up with Unify, even with multiple participants. This makes the New Way to Work tangible." For more information about the New Way to Work Global Ambassador Program, visit the NW2W hub at www.unify.com/nw2w.

About Unify

Unify is one of the world's leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions, including Circuit, unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security.